Website Privacy Policy

Effective date: October 30, 2025

Arcitecta Pty. Ltd. and its related entities (Arcitecta, we, us, and our) is a leading provider of data management software and services and is based in Australia with operations in the USA and Europe.

This Privacy Policy applies to personal information or data (Personal Information) that we collect and use about you when you use our website, or other online or offline products and services that we offer.

The purpose of this Privacy Policy is to explain how and why we collect, use, hold and disclose your Personal Information. So please read this Privacy Policy carefully and if you do not agree with it please do not submit your Personal Information to us, however we may not be able to provide the products or services to you.

WHAT IS PERSONAL INFORMATION?

Personal Information is any information about, or relating to, a living individual who can be reasonably identified from individual or collective pieces of the information. It may be Personal Information regardless of whether the information is true.

You choose to provide us with your Personal Information, such as your name, email address, and phone number, when you request through the website that we contact you with further information about our products and services. You may choose to provide further information such as your employment history, when you enquire about employment, internships or the online challenges that we offer from time to time. Alternatively, you are able to contact us directly to provide us with the same or similar information by using the nominated email address.

CONSENT

When you provide Personal Information to us, whether through the website or other methods, you are consenting to our collecting it for the express purpose that we have requested it and acknowledging that you agree to us handling your Personal Information in accordance with this Privacy Policy and applicable privacy and data collection laws in your jurisdiction. We will not use your Personal Information for any other purposes than those disclosed to you at the time of collection, without your express consent.

HOW AND WHY DO WE COLLECT PERSONAL INFORMATION?

Newsletters and/or Marketing Communications:

If you choose to subscribe to our newsletters and/or marketing communications, we will collect your name and email address. We will use this information to send you newsletters and/or marketing communications that you have subscribed to which may be tailored to your needs based on the information you tell us or, that we learn from your interactions with us. If you no longer wish to receive these communications, you can elect to unsubscribe via the newsletter or marketing communication itself, or contact Arcitecta directly to have your information removed from our distribution list.

As the contact for the organisation you work for:

If you are registered as the contact for your organisation to obtain further information about our products and services, we will collect your name, work email address and/or phone number, and any further information that you choose to provide via the open text box. We will use these details to contact you to provide the information that you have requested.

We may collect further information specific to providing the products and services, such as your organisation’s physical address, and other details as required to comply with our obligations under a contract or licence agreement with your organisation. Where you remain the nominated contact for your organisation we may communicate with you about your organisation’s use of our products and services, to manage payments, and to inform your organisation when there are updates or new products and services available.

Prospective employment and internships:

If you apply for employment or an internship with Arcitecta we will collect your name, preferred contact information and information about your employment and education history, including educational qualifications, previous employers or experiences, and may request that you provide the contact information of consenting relevant referees.

We will require you to provide us with, or consent to our obtaining, a current Police Check, and you may be required to satisfy other pre-employment security and screening checks, including undertaking skills or aptitude testing to assess your suitability to work at Arcitecta.

The Personal Information that you provide about yourself, or third parties (i.e. referees) during the recruitment process, is used solely for the purposes of assessing your eligibility to work with us in relation to the specific employment or internship opportunity.

When we have completed the recruitment process we will delete or destroy any information collected by us from unsuccessful applicants. If you would like to be considered for further employment opportunities in future, you must provide us with your express consent to keep your information on file. Any information retained will be stored securely in accordance with this Privacy Policy.

Contractors

If you provide contracting services for us, we will collect your first and last name, relevant company identifiers, and contact details including email, phone number and address of your business. This information is used in the usual course of business to manage our agreements, pay invoices, and to fulfill our statutory obligations.

Collection from third parties:

We may collect information from third parties whom you have authorised to provide your Personal Information to us. For example, if you are nominated as a referee for someone seeking employment or an internship with us, or an educational institution may provide us with some of your Personal Information for the purposes of our offering you a student internship. We may combine this information with the information we collect directly from you, or about you, for the purposes set forth in this Privacy Policy.

Unless you expressly consent to us retaining the Personal Information supplied to us by a third party for a secondary purpose that we have disclosed to you, we will delete or destroy any information collected by us when the purpose for which have collected it no longer applies.

Other purposes:

We may collect and retain your personal information for legitimate business purposes, including to:

• comply with a legal process or obligation;

• enforce or comply with a contract or agreement with you or a third party (including any violations of them), this Privacy Policy or other applicable policies;

• respond to claims of alleged violations of the rights of a third party;

• respond to your requests for assistance with our products and services; and/or;

• protect the rights, property or personal safety of Arcitecta, its agents and affiliates, its customers and/or the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.

REASONS WE MAY DISCLOSE YOUR PERSONAL INFORMATION:

Circumstances in which we may disclose or transfer your Personal Information are:

• where you have provided your express consent; or

• in the usual course of business, to our related companies to provide our products and services to you, and to improve and develop our products, services and your customer experience;

• to selected third party service providers who perform services on our behalf; or

• where we are required, authorised or permitted to do so by the laws in the applicable jurisdiction.

We do not disclose your Personal Information to third parties for their own direct marketing purposes.

We may use third-party service providers to help us deliver marketing or communication services on our behalf. These providers only use your information as instructed by us and in accordance with applicable data protection laws.

Third Party Links and Features

The website contains links to third-party websites such as social media sites, and also contain third-party plug-ins (such as Twitter, YouTube, and LinkedIn). If you choose to engage with these sites or features, you may disclose your information to those third-parties, their users and the public more generally depending on how their services function and your own personal preferences within those services. We are not responsible for the content or practices of those websites or services, and the collection, use, and disclosure of your information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy.

HOW DO WE STORE AND HOLD PERSONAL INFORMATION?

We store, process and hold Personal Information collected digitally by us in computer systems and databases operated by us and located at our office in Melbourne, Australia Information collected digitally is encrypted and is regularly backed up and securely stored. Some information about you may be recorded in hardcopy. Information collected and retained in a hard copy format is securely stored both on and off site.

We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction, or loss, or unauthorised disclosure or access to such information. We monitor and regularly review our practices against our own policies and against industry best practices.

Whilst we take appropriate technical and organisational measures to safeguard your Personal Information, no transmission over the Internet can ever be guaranteed to be secure. Therefore, we cannot guarantee the security of any Personal Information that you transfer over the Internet to us and any such transmission is at your own risk.

We will delete, destroy or de-identify Personal Information once we no longer require it for the purposes for which it was collected, or for any secondary purpose permitted by law.

You have a right to contact us for more information about the safeguards we have put in place to ensure the adequate protection of your Personal Information when this is transferred as mentioned above.

INTERNATIONAL USERS

Arcitecta operates on a global basis and has subsidiary companies operating from the USA and Europe that you may engage with. As detailed above, we may share, transfer or subcontract the processing of your information within the Arcitecta corporate group (or vice versa) or our to service providers in countries other than your country of residence in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of our products and services to you, the processing of transactions and/or the provision of support services. Where applicable we will inform you of these relationships, but by providing us with your information, you acknowledge and agree to any such transfer, storage or use.

Where we provide your information to third party information processors, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy and in accordance with EU and other data protection laws to govern the transfers of such data.

COOKIES

We do not use cookies in the operation of our website.

CHANGES TO THIS POLICY:

Arcitecta reserves the right to amend and update this Privacy Policy from time to time to reflect changes to what types of Personal Information it collects and how it handles Personal Information in accordance with its provision of products and services and to remain compliant with applicable laws and regulations. Any changes to our Privacy Policy will be published on our website with an updated ‘Effective Date’. If we make a material change to this Privacy Policy, you will be notified in accordance with any applicable legal requirements. By continuing to use our products and services, you are confirming that you have read and understood the latest version of this Privacy Policy.

CONTACTING ARCITECTA:

Your Right to Access, Correction And Deletion Of Your Personal Information:

We take all reasonable steps to ensure that the Personal Information that we collect and hold about you remains relevant, accurate and secure. You are entitled to access the information that we hold about you and to contact us to request that we provide you with a copy of, amend, delete, transfer, restrict the use of any Personal Information that we hold about you.

We will attempt to respond to, and comply with, your requests within a reasonable time, although there may be circumstances in which we are not required to give you access to your Personal Information, for example if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.

If you request a copy of any of your Personal Information. We will provide it to you in a structured, commonly used and machine-readable format. You may also request that your Personal Information be transferred to another business without any objection from us, unless there is a legal restriction on our doing so.

There is no charge for requesting access to your Personal Information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material).

QUESTIONS, COMPLAINTS OR CONCERNS:

If you have any questions, complaints or concerns about this Privacy Policy, including:

• how we have handled a privacy issue;

• our compliance with this Privacy Policy or applicable privacy or data protection laws;

• further information about how or when we disclose or transfer Personal Information; or

• a request for access to, correction or deletion of your Personal Information;

you can contact our Data Protection Officer via the contact details provided below.

We will make reasonable efforts to investigate and resolve your questions, complaints or concerns quickly and in compliance with applicable privacy and data protection laws.

Where we are unable to satisfactorily resolve your questions, complaints or concerns, you are entitled to contact the appropriate privacy or data protection authority in your jurisdiction at any time.

CONTACT DETAILS: